John Deere Connected Support™
John Deere Equipment Comes From the Factory with Technology Built in.
Embrace the power of prediction. Connected Support is specifically designed to give you control of your fleet and eyes on what’s coming. It uses data from thousands of connected machines to help you work smarter. Helping you tackle issues head-on—before they have a chance to slow you down.
When You Connect Your Machine...
You Can
- Monitor alerts form your machine remotely.
- Monitor engine hours and utilization.
- View machine location and get driving directions to the site.
- Monitor fuel level and idle time.
Your Dealer Can
- Monitor alerts coming from your machine.
- Remotely connect to your machine for real-time diagnosis.
- Leverage Expert Alerts from John Deere to address potential failure downtime.
- Perform software updates from the dealership.
It’s one of the most powerful reasons to run John Deere.
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John Deere Operations Center
Every day, you push yourself to the max—making progress and meeting deadlines. John Deere Operation Center helps you keep a close eye on every detail, allowing you to analyze machine data, track utilization, review diagnostic alerts, and more. That means reduced downtime and elevated efficiency.
John Deere Machine Monitoring and Expert Alerts
Analysts identify trends within data from thousands of connected machines, determine causes, and develop new and improved preventive maintenance and repair protocols called Expert Alerts. These alerts are deployed to our experts to continuously improve the speed and accuracy of machine-health solutions. With this advanced notification, technicians can make repairs at a convenient time—with minimal disruption to your operation.
Remote Diagnostics and Programming
You have dirt to move, and we get it—time is money. You’ve got a team of experts on the lookout who are focused on saving you both. With Remote Diagnostics from John Deere Connected Support, Murphy Tractor can troubleshoot machine issues from a distance. Sometimes even solving issues without visiting the jobsite and charging you for a technician’s travel time.